How to Cancel a Capital One Credit Card

Have you recently applied for a Capital One credit card and now you’ve decided you don’t want it? Here’s a step-by-step guide on how to cancel your Capital One credit card.

Checkout this video:

Cancelling by Phone

If you decide you no longer want your Capital One credit card, you can cancel it by phone. The number to call is 1-800-227-4825. When you call, you’ll need to provide your account number and some other personal information. Once you’ve cancelled, you’ll receive confirmation of the cancellation.

Call the number on the back of your card

To cancel your credit card by phone, call the customer service number on the back of your card and tell the customer service representative that you’d like to cancel your account. The representative will likely transfer you to a retention specialist who may try to offer you a retention offer to keep you as a customer. If you’re not interested in any offers, politely decline and ask again to speak with someone about cancelling your account.

If you have a credit card with Capital One, you can cancel your credit card by calling the customer service number on the back of your card and telling the customer service representative that you’d like to cancel your account. The representative will likely transfer you to a retention specialist who may try to offer you a retention offer to keep you as a customer. If you’re not interested in any offers, politely decline and ask again to speak with someone about cancelling your account.

Follow the automated prompts

To cancel your Capital One credit card by phone, follow the automated prompts to reach the customer service department. Once you are speaking with a customer service representative, explain that you would like to cancel your credit card. The representative will ask you for your account information and reason for cancelling. Be sure to have this information ready before you call. The representative will then cancel your account and provide you with further instructions, if necessary.

Speak to a customer service representative

It is possible to cancel your Capital One credit card by calling the customer service number on the back of your card. You will need to provide your account information and reason for cancelling. The representative may try to retention offer, but you are not obligated to accept it.

Cancelling Online

Log in to your account

It is easy to cancel your Capital One credit card online. All you need to do is log in to your account, and then click on the “Customer Service” tab. From there, you will be able to select the “Cancel credit card” option. You will then be prompted to enter your account number and PIN, and then select the reason for cancelling your card.

Click on the “Account Services” tab

Now that you’ve decided to cancel your Capital One credit card, there are a few things you need to do to make sure the process goes smoothly. First, you’ll need to find your account number and contact information for customer service. This can be found on your monthly statement or by logging into your account online. Once you have this information handy, follow these steps:

1. Call Capital One’s customer service number at 1-800-955-7070.

2. When you’re prompted, enter your 16-digit account number.

3. Press 3 to reach the “cancellation” department.

4. Follow the automated prompts to cancel your card.

5. You’ll be asked to verify your identity by providing your name, address, and date of birth.

6. Once your identity is verified, you’ll be given a cancellation confirmation number. Be sure to write this down and keep it for your records.

If you’re interested in cancelling your Capital One credit card, you can do so online by following these steps:

1. Log in to your account on the Capital One website.
2. Click on the “Cancel Credit Card” link.
3. Follow the instructions on the screen to confirm your cancellation.

Once you’ve cancelled your credit card, you’ll no longer be able to use it for new purchases or cash advances. You may still have a balance on your card, which you’ll need to continue to make payments on until it’s paid off in full.

Follow the prompts

When you’re ready to cancel your Capital One credit card, you can do so online by following these simple steps:

1. Log in to your account at www.capitalone.com.
2. Under the “Account Management” menu, select “Close Your Account.”
3. Read through the information on the next page, then click “Continue.”
4. On the following page, select the reason you’re closing your account from the drop-down menu and click “Submit.”
5. Review the information on the next page, then click “Submit” to confirm that you want to close your account.

Scroll to Top